The Role of SaaS Service Quality for Continued SaaS Use: Empirical Insights from SaaS Using Firms
| Autoren/Herausgeber: |
Benlian, A. Koufaris, M. Hess, T. |
|---|---|
| Erschienen: | 2010 |
| Publikationsart: | Articles in Refereed Proceedings (International) |
| erschienen in: | Proceedings of the 31th International Conference on Information Systems (ICIS 2010), St. Louis, Florida, USA, December 12-15. |
| Dokumente |
